2023 Year-In-Review: Reflecting on a Remarkable Year for Medical House Calls

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As we bid farewell to another year, it’s time to look back on the incredible journey that was 2023 for our team at Medical House Calls. Last year marked a significant chapter in our story, filled with exciting developments, remarkable achievements, and a strong commitment to our community. 

Join us as we reflect on the highlights of our unforgettable year and look forward to what will come in the future.

New Ownership Welcomes a Fresh Beginning

2023 ushered in a new era for Medical House Calls as we came under new ownership. Wesley, LLC, a Franklin, Tennessee-based company founded by entrepreneur Chuck McDowell, purchased Medical House Calls halfway through last year, expediting our company’s growth. 

Founded in 2020 by Stuart Jones to meet the healthcare needs of those who prefer at-home service rather than going to a clinic, doctor’s office, or hospital, Medical House Calls has attracted a lot of Middle Tennessee natives with their services. That included McDowell, whose experience as a patient resulted in him acquiring the company.

“After becoming aware of Medical House Calls, my wife and I began using them for COVID testing,” said McDowell. “Once we learned about their full suite of services that we could utilize in the comfort of our own home, it really piqued my interest. This company has grown exponentially pretty much on word of mouth. By putting the expertise of our marketing team behind this, the possibilities for growth and expansion are incredible.”

With fresh leadership at the helm, we embarked on a journey filled with promise and innovation, laying the groundwork for an even brighter future.

Chuck McDowell is a Medical House Calls patient

“Medical House Calls is the leader in the home health segment in Middle Tennessee, and we look forward to extending our service range even further.” – Chuck McDowell

High-Impact Healthcare Highlights

The year 2023 was truly exceptional for Medical House Calls. We witnessed record-breaking numbers across various aspects of our business, reflecting the dedication of our team and the trust of our valued patients.

  • Serving More Patients: In 2023, we had the privilege of serving more patients than ever before. In total, we cared for more than 9,500 patients last year, with over 1800 of those being new clients and ending the year averaging 165 new patients per month. This accomplishment is a testament to our commitment to providing high-quality, personalized medical care to those in need.
  • Offering Concierge Medicine: Our Concierge Medicine service saw a surge in new signups compared to the previous year, with over 20 new families signing up for our Gold Concierge program. This continuously growing number of families speaks to the demand for a more personalized and convenient approach to healthcare.
  • Pivoting to Promotions: In an effort to continue growing our current healthcare services, new ownership has also been proactive in providing promotions for our consumer base. One of the more popular packages among patients last year was the “Buy 5 IVs, Get 1 Free” promo for our Mobile IV Therapy services.
  • Introducing Weight Loss Management: In a bid to enhance our services, we introduced a new offering in Weight Loss Management featuring the innovative semaglutide medication. This addition allows us to support our patients in achieving their health and wellness goals more comprehensively. After launching the service in late 2022, we saw tremendous development last year, with a 75% increase in clients. 
weight loss program

Medical House Calls now offers Weight Loss Management services.

Cultivating a Culture of Company Growth

This past year has been a pivotal moment in Medical House Call’s journey toward fostering company growth and improving the quality of healthcare we provide. In 2023, we made tremendous strides in growing the size of our medical staff, making our medical services more accessible, and making plans to do so much more. 

  • Growing Our Team: To meet the increasing demand for our at-home medical services, we welcomed several new licensed nurses, nurse practitioners, and paramedics to our dedicated staff. These healthcare professionals bring valuable expertise and a commitment to compassionate care to help accommodate our clients.
  • Expanding Our Reach: Medical House Calls primarily services patients in the Davidson and Williamson counties of Middle Tennessee. Our commitment to accessible healthcare expanded last year as we extended our service area to also include areas in the Rutherford, Sumner, and Wilson counties. This expansion ensures that more individuals have access to our exceptional medical care.
  • Planning Future Expansions: Looking ahead to 2024, we’re thrilled to share our ambitious plans for expansion beyond Tennessee as we extend our reach to the beautiful shores of Florida 30A, ensuring that more individuals have access to our exceptional medical care. 
Polo rider carries Medical House Calls sponsorship banner

Medical House Calls sponsored the 27th Annual Chukkers for Charity Polo Match in 2023

Continuing a Commitment to Community

As Medical House Calls continues to grow, we remain deeply committed to fostering connections in the communities we serve. Throughout 2023, our dedication to community involvement thrived. We actively engaged with local organizations, hosted educational workshops, and sponsored a number of regional events contributing to our neighbors’ well-being. We look forward to further strengthening these bonds in the years to come.

  • Supporting Local Events: Beyond our commitment to healthcare, we believe in giving back to our community. In 2023, we proudly served as the Presenting Sponsor for the Downtown Franklin Rotary Club’s “4th Jockeys & Juleps Kentucky Derby Party,” the Sponsor for Friends of Williamson County Animal Center’s “An Evening With Friends,” and the Sponsor for the City of Franklin’s “4th of July Independence Day Fireworks Celebration.”
  • Presenting Public Partnerships: Our commitment to community involvement extended to supporting events such as the “27th Annual Chukkers for Charity Polo Match” and serving as the Presenting Sponsor for Friends of Franklin Parks’ “12th Annual Raise the Roofs Fundraiser.” These partnerships reflect our dedication to making a positive impact in the lives of those we serve.
  • Learning Health and Wellness: Medical House Calls also took part in promoting health and wellness in our community by offering “Lunch & Learn” educational programs at numerous workplaces. We even provided IV Hydration Stations at the 2023 Music City Grand Prix, ensuring that attendees stayed hydrated during the thrilling event. 

Conclusion

In conclusion, 2023 was a year of growth, achievement, and community involvement for Medical House Calls. We are grateful for the trust and support of our patients and the opportunity to contribute to the health and well-being of our community. As we look forward to the future, we remain committed to providing exceptional healthcare services and continuing our mission of caring for those who matter most. Thank you for being a part of our journey, and here’s to an even brighter 2024!